Passenger requirements
Liquids

Some liquids will be allowed once again through airport security check points. There will, however, be restrictions on the quantity of liquids that can be taken through.

Passengers may carry small quantities of liquids, but only within separate containers, each of which with a capacity not greater than 100ml.

These containers must be brought to the airport contained in a single, transparent, re-sealable plastic bag, which itself must not exceed 1 litre in capacity (approximately 20cms x 20cms). The contents of the plastic bag must fit comfortably and the bag sealed. Each passenger may carry only one such bag of liquids.

The bag must be presented for examination at the airport security point.

Liquids that cannot be placed inside the re-sealable bag must be packed into the hold luggage and checked in. Liquids of any amount can still be carried in luggage checked into the aircraft hold. Remember that 'Liquids' includes:

-> All drinks, including water, soup, syrups
-> Creams, lotions, oils, perfumes, mascara etc.
-> Sprays and pressurized containers including shaving foam and spray deodorants
-> Pastes, including toothpastes
-> Gels, including hair and shower gel
-> Any other solutions and items of similar consistency
Medicines:

Essential medicines and baby food may be permitted in larger quantities above the 100ml limit, but will be subject to the authentication that is already currently required.

Cabin baggage and size allowed

Each passenger is restricted to carrying only one item (in addition to the re-sealable liquids bag) through the airport search point with a maximum size of 56cm x 45cm x 25cm. The weight of the bag may vary from airline to airline.
Pushchairs, walking aids and wheelchairs are permitted but will be screened.

Laptops / electrical items

Laptops and other large electrical items (e.g. a large hairdryer) will still have to be removed from cabin baggage and screened separately. A laptop bag will be regarded as your one item that is allowed in the cabin.

Outsize items

All items of luggage which do not fit in the permitted cabin baggage size (maximum length 56 cm, width of 45 cm and depth of 25 cm) must be checked in to be placed in the aircraft hold. Musical instruments will, as an exception, be allowed as a second item of cabin baggage, but will need to be screened and passengers should check with their airlines if special arrangements (e.g. purchasing an extra seat) for these large instruments will be required.

Preparing for your journey
Passengers are asked to bear in mind the following advice to help make their passage through the airport as efficient and comfortable as possible:
Before you arrive at the airport

-> Limit quantities to what you may need in the cabin for the duration of the flight.
-> When possible, put liquids in hold baggage.
-> Prepare the re-sealable bag of liquids before arriving at the airport.
-> Check any queries you have with your airport or airline before travelling to the airport

At the security point
Be ready to hand over your re-sealable bag of liquids for screening as you approach the security check point. It will be screened at the same time as your cabin luggage.
All coats and jackets will have to be removed ready to be screened and metal items including wallets will be placed in plastic trays and scanned separately.
If you are carrying a Laptop or any other large electrical item within your cabin luggage then please have it ready for separate screening as you approach the security check.
Duty free / departure lounge purchases
You may take on board liquid items of any size that are purchased after the security check in the departure lounge (sometimes referred to as 'Airside'). Duty free or similar purchases will be given to you in a special sealed bag. Do not open this bag until you have reached your final destination. You should also retain your proof of purchase throughout your journey. You will be required to show it at all transfer points. Please note: restrictions apply to duty free purchases made on return journeys where passengers change flights at an EU airport.
Returning to or via the UK
Travelling from an airport in the EU, Norway, Iceland or Switzerland:
All hand baggage rules apply.
Travelling from an airport in any other country
Local arrangements will apply.
Special information for transit passengers
If your journey involves changing flights at any EU airport, special restrictions apply. You may only take duty free purchases through the security check point at your connecting airport if they have been purchased at another EU airport, or on board an aircraft operated by an EU carrier. You will need to show proof of purchase to demonstrate this. Purchases from other airports or on board other airlines may only be carried as hold baggage on the connecting flight.
The member states of the European Union are:
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.
What happens to my baggage if I fly more than one airline to my destination? If you are flying on more than one airline to get to your destination and are checking baggage, ask the originating airline if your baggage can be checked through to your final destination and will they transfer your baggage to the next/other airline. If the airline doesn't offer this service, you'll have to claim your baggage from the originating airline and re-check it with the next/other airline each time you change airlines.
If you need to make changes en-route due to cancellations or delays, you will need to take your ticket to the originating airline for assistance.
Can I book for more than nine people?
It is possible to make a booking online for more than nine travellers, but only if the group is split into two sub-groups travelling on different flights. This is because airline policy usually requires different pricing for groups bigger than nine travelling on the same flights (excluding infants who aren't occupying their own seat). So, for example, for a booking of 12, you could split the group into two groups of six.
If you'd like to book more than nine passengers onto the same flights for the entire itinerary, please contact us.
How do I request a special meal?
During the booking process, on the Flight details page. From the Special meals menu you can choose from baby food, child menu, diabetic, gluten-free, Halal, Hindu, Kosher, low sodium, low cholesterol, vegetarian and vegan.
We will forward your request to the airline but we cannot guarantee your preference. We recommend that you re-confirm your meal choice with the airline on check-in.
You can also let us know about your special meal via the 'Contact us' tab above. If your departure date is imminent then we recommend you call us on:
How do I book a ticket for an unborn infant?
If your baby has not been born at the time of booking, then please book for yourself, and not your unborn infant.
After the infant has been born, please contact your airline to add your infant to your booking, whether you want to have the child sit on one of the adult passengers' laps, or pay for an extra seat (to accommodate the baby in a bassinet or other safe seat).
I have lost my email confirmation and booking reference.
Please "contact us”, and ask us to resend your confirmation, providing the following information:
1. The name of the lead passenger
2. Destination of your booking and travel dates
3. The email address you used for the booking
4. An alternative contact email address, if possible (in case your original email address is not accepting emails from us)
5. Check your SPAM / JUNK message box.
What is an e-ticket?
Air Travel Bargain issues all flight bookings using e-tickets (electronic tickets).Except in case of any airlines mentioned at time of booking. If you need your e-ticket number (e.g. some airlines ask for this for online check-in).

E-ticketing is a "paper-less" way to book flights. Once you've made your booking, it's stored electronically in the airline reservation system. Air Travel Bargain will send you a confirmation email with your booking reference number, which serves as a receipt for your e-ticket. You will NOT receive a physical "e-ticket" or paper tickets (Unless Specified) to present at the airport. We recommend that you take a printout of your confirmation email with you, although many airlines won't ask to see this.

When you check in at the airport, just show airline staff a form of identification along with your booking reference number and they'll issue you with your boarding pass. A booking reference number (also known as a PNR number or a Flight reference number) is a 6-character combination of numbers a nd letters, e.g. YG9TY4.

With e-ticketing, some airlines require you to pre-select the form of identification you will present at the airport, during the booking process. If so, you must take this form of ID with you to check-in. However if we don't ask you to pre-select your form of identification during booking, all you will need is your passport or the credit/debit card you booked with, and your booking reference number.

If you lose your original e-ticket confirmation email, please contact our call centre as soon as possible and they will re-issue your confirmation.

How do I check in with an e-ticket?
Checking in at the airport with an 'e-ticket' is straightforward. With many airlines, you can also now check in online before you arrive at the airport.
Learn more about online check-in below.

If you are checking in at the airport, proceed directly to the airline check-in desks. At the check-in desk, once you have presented a form of identification, the airline staff will be able to retrieve your booking in the computer system and then issue you with boarding passes. Please note that you will need to show the form of identification that you selected during the booking process (if you were asked to provide one), together with your passport. Although many airlines don't insist on seeing your confirmation or booking reference numbers, we recommend you take a printout of your confirmation with you as well.

Alternatively you can check-in at the Self-Service Check-in machines – you will need your credit card (used to make the booking) or your frequent flyer card. This is a fast and convenient way to check-in, particularly if you only have hand luggage. If you have luggage to check-in, then you may still be able to use the machines but you would need to give your luggage to the airline before going to the departure lounge. Most e-ticket airlines will have a "baggage drop” counter, but if in doubt please ask one of the airline staff.

What counts as an adult, child or infant when booking a flight?
At what age does my infant become a child?
This information below is correct for almost all airlines, but a few exceptions operate slightly different age bands.

Infants: Under 24 months. Infants must travel in the same seat as the mother or father. In most cases the infant travels for free or pays about 10% of the tariff. If your infant will be 1 on the outbound journey but 2 on the return journey, you need to include them as a child on your booking, not an infant. Every infant should be accompanied by an Adult for the whole journey or child fare will be charged for second infant.

Children: Usually 2-11 years old. You will need to pay the child fare for children of this age, who will be entitled to their own seat. If your child will be 11 at the time of departure but 12 on the return journey, they can still travel on a child fare.

Adults: 12 years and up. The airline restrictions, charges and requirements will apply at the time of travel. If you wish to book an unaccompanied minor (anyone under the age of 18) travelling alone you will need to call us:

When can a new born baby travel?
The advice below is general. We advise you to check with your airline as their specific policy may differ.
Usually a baby must be at least 48 hours old before we can accept him/her on a flight, but this can change depending on the airline. It is advisable to seek medical advice before travelling with a new born baby.
Similarly, the baby's mother can usually be accepted for travel from 48 hours after the birth of her baby subject to having delivered without any complications or surgery, again depending on the airline. However, this is also subject to approval for travel from her treating doctor.
Your baby will require their own passport for any travel not wholly within the UK. All children, from new-born babies to the age of 15, must now have their own individual passport. Once they reach their 16th birthday they then become eligible for a standard 10 year passport. For further information regarding passports, please check the UK Passports website http://www.homeoffice.gov.uk/agencies-public-bodies/ips/

Can I accumulate frequent flyer miles/points if I book with Air Travel Bargain?
If you're a member of an airline loyalty scheme you can claim points/miles when booking that airline with Air Travel Bargain.
Once you've chosen your flight, simply proceed to the Passenger Details page, choose your loyalty scheme from the drop down menu and enter your membership number, and we'll pass this information on to the airline. As we cannot guarantee that these points/miles are added to your scheme, please ensure that you take your membership details with you for check in. For further information please contact your airline.
If you'd like to add your points/miles after you've booked with us, but before departure, please contact us with your booking and loyalty scheme details. If your flight has already departed, please contact the airline directly.
What if the person paying is not travelling?

You can still book with Air Travel Bargain if your friend/relative is paying for your journey. Please remember that if you book e-tickets, some airlines require a form of identification. The form of identification must belong to the person travelling and is usually a credit card, frequent flyer card or passport.

Therefore, if your friend/relative is paying for you to travel with their credit card, you will need to put your own credit card, passport or frequent flyer details in the identification field at the time of booking, so that you are able to produce them at the airport as identification.

If you are paying for your friend/relative to travel, then you must ensure that they enter their identification details in the identification field so that they can prove who they are when they arrive at check in.

In exceptional circumstances due to extra checks, we may not be able to send confirmation of your booking to the airline immediately if someone has booked on your behalf..

We advise you to keep the card you made the payment with at all times, if possible.

I need to travel soon! Can Air Travel Bargain arrange tickets for me?

You can book e-tickets up to four hours before departure, your booking is stored electronically so nothing needs to be posted to you, and there are no delivery charges. All you need is your reference number, which we'll send you immediately by email once you have completed your booking, and your form of identification chosen at the time of booking. This can be the credit card used for booking, your frequent flyer card or your passport.

Due to aviation restrictions, however, we cannot validate e-tickets outside the UK. So, if you are booking from outside the UK, you must have a UK address or the use of a friend's/colleague's/relative's UK address. Any one in UK can book and pay for your ticket. You can pay securely by sending email written authorisation.

Please note that many countries require visas and/or security information from passengers which may take several days to organise.

Will I receive an inflight meal?
Most schedule flights offer an inflight meal although this cannot be guaranteed for every airline as the current trend to reduce costs is to charge extra for a la carte meals or snacks.

The airline is solely responsible for the provision and delivery of all meals available on their flights. Please contact the airline directly to check if an inflight meal will be provided.

What do the different air classes mean?

Almost all airlines offer three cabin classes; economy, business and first class and the chosen class of cabin are reflected in the price of the ticket. For example:

- Virgin Atlantic offer Economy, Premium Economy and Upper class
- British Airways long haul offer World Traveller (Economy), World Traveller Plus (Premium Economy), Club World (Business) and First
- EVA Air offer Economy, Elite class (Premium Economy) and Premium Laurel (Business)
- Air France long haul offer Voyageur (Economy), Premium Voyageur (Premium Economy), Affaires (Business) and La Premiere (First)
Economy restricted

Usually the cheapest fare and is normally non-refundable and non-changeable. However, please check the fare rules associated with the flight you have selected. Once you have selected your flight, you can see the specific restrictions attached by clicking on the 'View Terms & Conditions' link at the bottom of the 'Delivery and Payment' page. On long haul routes you will receive complimentary food and drink, depending on the airline.

Economy unrestricted

This is still the lowest class of ticket, but means that you can change your flight details or have your ticket refunded if necessary. On long haul routes you will receive complimentary food and drink, depending on the airline.

Premium Economy or World Traveller Plus

This class offers a more affordable upgrade from Economy, offering bigger and wider seats than in Economy, with a headrest, a leg rest, a better seat pitch and often a separate cabin. On long haul routes you will receive complimentary food and drink, depending on the airline. Fare rules may vary with this class of ticket, please check at time of booking.

Business class

This ticket is changeable and refundable unless there are specific restrictions, and entitles you to a premium service on your flight. Seating is more spacious and comfortable than Economy. On long haul routes you will receive complimentary food and drink. Depending on the airline you may get fully flat beds. Business class may not be available on all flights.

First class

This ticket is usually fully changeable and refundable, and usually the most expensive fare. As it suggests, this is the best service available on flights with the most comfortable seating and benefits. On long haul routes you will receive complimentary food and drink. Depending on the airline you may get fully flat beds or even a private suite. Seating is nearest to the front of the plane, or on another level.

There is more than one set of fare rules on my flight ticket. Which one applies to my ticket? If the itinerary is built up of different routings and more than one fare base, your ticket may be governed by more than one set of fare rules. Where this is the case, it is the most restrictive fare rules that will apply. It is important that you read and understand the fare rules before purchasing your ticket, as it may not be possible to make any changes once you have confirmed your booking.

Why should I check in online, and how do I do it?

Checking-in online is an easy way to save queuing time at the airport. On arrival at the airport, passengers who have already checked in online only need to drop their baggage off in the appropriate area, before proceeding to security. The time that you can start checking in online varies between airlines but is usually between 24 hours to 1 or 2 hours before departure. To check-in online, you'll usually need to provide your Booking reference number (also called PNR, reservation number or confirmation code). This is a six-digit alphanumeric combination provided on your Air Travel Bargain confirmation email. If airlines ask for your e-ticket number instead, you can find this by looking up your booking details on the same.

Please ensure that you read the terms and conditions when checking in online as airlines' restrictions differ. For example, some airlines do not allow infants to be checked in online, and others cannot provide online check-in to certain destinations.

How do I enter my APIS information?
Supplying APIS information in advance online

Please note that we only ask you to provide your APIS information in advance if you are flying with Iberia to Spain or with British Airways to the following destinations (including transit stops):

Antigua
Barbados
Bermuda
Canada
China
Grenada
India
Jamaica
Japan
Mexico
Spain
St Lucia
Tobago
Trinidad
United Arab Emirates
United Kingdom
USA

If you are flying the above airlines/routes, please fill in your APIS details in advance. This is to enable you to proceed quickly through the airport for your departure. If you don't supply your details in advance, you will be asked to do so when checking in online or at the airport.

Supplying APIS information when travelling
If you are flying with any other airlines to or via the destinations listed above, you will be asked to fill in your APIS information when you check in online or at the airport.
APIS information required
- Country of passport issue
- Passport ID number
- Country of citizenship
- Date of birth
- Gender
- Passport expiry date
- Full name as appears on passport

If you are travelling to the US, you will also be asked to provide the address of where you will be staying, as well as your place of residence in the UK.

What happens to anyone refusing to provide Advance Passenger Information?

Failure to do so may result in the airline being fined for any missing or incorrect data. Online customers who refuse to supply Advance Passenger Information may not be allowed entry to these countries and therefore will not be accepted for travel by most airlines. If you need any further assistance, please contact our Customer Service Team.

How do I cancel my flight tickets or get a refund?

***If you are due to depart within the next 7 days and wish to cancel your booking, please call us immediately on the numbers below***

If you have to cancel a booking, let us know as soon as possible. Depending on the fare rules applicable, it may be possible to get a refund on unused tickets. To find out whether your tickets can be refunded, please contact us with your booking reference and we'll let you know where you stand. When cancelling, we will ask you to confirm your request by e-mail. Please note: If you need to modify or cancel your travel arrangements once you have booked, Air Travel Bargain reserves the right to charge an £50 administration fee per ticket, in addition to any applicable charges applied by the airline.

We ask that you call us, rather than email us, as we need to ascertain that the person contacting us is authorised to cancel or amend the booking and that we can more easily make them aware of the possible costs involved. We therefore require your payment details which can be taken more securely over the telephone.

We'll then process the refund for you and send you an email letting you know how much will be credited to your card. The card you used to purchase the tickets will then be credited automatically. Every refund is different and depends on the type of ticket and the airline you choose to fly with. We may have to refer your request to the airline for a refund authorisation. If this is the case, please note that it could take up three months to receive authorisation back from the airline in order to process a refund. Unfortunately, refunds cannot be paid until authorisation has been received back from the airline.

In some cases when you are unable to take your flight and the ticket is non-refundable, you may be eligible to claim some or all of the taxes charged at the time of purchase. If you wish to make a claim for any taxes that may be refundable please do so in writing. Please note that refunds can only be processed to the form of payment used at the time of booking and that all refunds are subject to the relevant airline's policy and the £150.00 per person administration fee.

Can I change details of my booking after confirmation?

If you've made a mistake completing your booking, you want to change some details or notice a discrepancy on your confirmation email, in the first instance please click the "Fare rules" link on your confirmation email (below your flight details), and read through the rules for your ticket regarding making changes. Fare rules are also viewable under the Terms and Conditions link on the Payment page, before purchase.

Should you require further help, you can contact us by calling our call centre. If you are trying to contact us outside of office hours, please use email contact with the details of your booking and the nature of the changes you'd like to make. We'll check the fare rules and Terms & Conditions connected with your booking and get back to you.

What does Economy restricted mean?
This usually means that the fare is non-refundable and non-changeable; however please check the fare rules associated with the flight you have selected.
Once you have selected your flight and filled in your personal details, you can see the specific restrictions attached by clicking on the View Terms & Conditions link under the payment section before completing your purchase.
How do I book an open return flight?

Please note that this FAQ deals with open returns (tickets with a flexible return date) and not multi-stop or open-jaw flights (those with stopovers, e.g. London - Paris - Toulouse - London). Please click for information about multi-stop flights and open jaw flights.

To book a fully flexible ticket, you must first book to return on a particular date and make sure that the fare rules state that the dates for your return journey can be changed.

To find the fare rules of a flight go to the Delivery and Payment page. At the bottom, you will see the View Terms & Conditions link, and this is where you will find information regarding any changes to your flight and any costs you may incur to make those changes.

What if I have had recent surgery?

We would advise that you consult your GP before making any travel arrangements. It is recommended that you do not fly within 10 to 14 days following surgery to the chest, abdomen or middle ear.

What do I need to know about Traveller's thrombosis (DVT)?

Clotting of blood, usually occurring in the lower legs is known as deep venous thrombosis (DVT). This has become known as "economy class syndrome” but the term is misleading. The term "traveller's thrombosis” is much more accurate. There has been research that demonstrates that reduced blood flow may lead to DVT. Although most of the scientific research relates to hospital patients during the period immediately after surgery, it is clear that prolonged immobility can often be a key factor in the development of a blood clot. It is clear from the studies of which we are aware, that there is indeed an association between long journeys and the occurrence of DVT. However, thrombosis can occur after car, rail and bus journeys and there is no evidence that flying is any more risky.

At least 75% of DVTs in these studies occurred on passengers who already had at least one of these :
• Previous personal or family history of DVT
• Abnormality of blood clotting factors
• Certain forms of cardiac disease
• Previous history or currently suffering from malignant disease
• Hormone treatment including the oral contraceptive pill and oestrogen containing hormone replacement therapy
• Pregnancy
• Recent major heart surgery or injury, particularly affecting the lower limbs or abdomen
• Recent immobilisation for a day or more
Advice
• Drink adequate fluids
• Avoid smoking
• Avoid beverages which contain alcohol and/or caffeine both before and during the flight
• Avoid crossing legs when seated
• Walk around the cabin whenever you can
• Stand up in your seat area and stretch your arms and legs
• Carry out the foot and leg exercises advised in your flight information
• Wear loose fitting comfortable clothes when travelling
If you have any of the additional risk factors listed previously, you should seek medical advice before travelling. In particular, you should discuss:
• Anti-embolic stockings
• Consumption of aspirin before flight
• Anti-coagulant medication or other prophylactic measures before flight
What is the different board basis for accommodation? Self-Catering (SC)
Self-Catering means that catering facilities will be made available to you so that you can prepare your own meals.
Room Only (RO)
Room only means that the price of your accommodation does not include any meals, these will be charged at an extra cost.
Bed & Breakfast (B&B)
Bed & Breakfast means that breakfast is the only meal included in the price of your accommodation.
Half Board (HB)
Half board means that your breakfast and evening meal is included in the price you have paid. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.
Full Board (FB)
This means that all meals during the duration of your stay (breakfast, lunch, and evening meal) are included in the price you have paid.
All Inclusive (AI)
Generally this means you receive all meals, snacks, entertainment, some beverages and non-motorised water sports laid on by your hotel. You are advised to check with the operator the exact details of your all-inclusive plan as this can vary from hotel to hotel.

Should I carry valuable items on board with me?
Please follow these simple guidelines to help safeguard your baggage:
-> Label your baggage clearly, inside and out, with your name and destination address.
-> Ensure your baggage is closed securely, preferably locked.
-> Carry valuables such as cash, household/car keys, or essential medication as cabin baggage.
-> Never carry unidentified items i.e. items/packages that you have not seen the contents of.
-> Do not carry a package for somebody that you do not know.
What if I have special diet requirements?

If you are on a special diet, please advise us at the time of booking so that we can check if this can be provided by the airline you wish to book your ticket with. Some requests for special dietary requirements can be organised when you book online, alternatively, please contact us at our call centre.

What aircraft type am I flying in?
Once you have selected your flight, the airplane type will be shown beside the airline tail fin icon on the Flight details page.
If information unavailable contact the concerned airlines direct, some airlines have the aircraft information available only close to travel date due to load factor or technical reasons.

What is a code share flight?
A codeshare is a deal struck between airlines to carry each other's passengers. This allows carriers to provide passengers with a much wider choice of destinations. The flight number of the airline whom you book with will appear on your ticket/confirmation, but make sure you look out for the correct operating carrier in your flight details.

What documents do I need to take with me other than my ticket?
A full British passport presently takes approximately 12 weeks to obtain although at certain times of the year this may be longer. Requirements may change and you must check the up-to-date situation in good time before departure. Check out the Foreign and Commonwealth Office atwww.fco.gov.co.uk for passport, visa and health requirements applicable to British citizens.

The name and initials on your passport must exactly match those on the ticket or the person concerned will be refused carriage. British Citizens must hold a 10-year British Passport valid for at least 6 months after their return date of travel, and for certain destinations this period is longer.

Since 26th October 2004, if you are travelling to the USA, you must ensure that your passport is machine-readable. If you are unsure whether your passport is machine readable, please ask at the time of booking. Anyone without a machine-readable passport will need a visa to travel to the USA.

My luggage was damaged/lost during my trip. Where should I report this?
Lost luggage should be reported immediately at the airport upon arrival. They will contact you when the luggage has been located. Any damage should also be reported immediately. Requests for financial compensation for costs incurred as a result of lost or damaged luggage can be submitted to the airline Customer Relations department. If you have a travel insurance policy, you can submit your claim to your insurance company along with the report form you received from the airline.

How do I find out if I need a visa for the country I'm visiting?
For the most up-to-date information on visas, passports, health and travel advice worldwide, please see the following websites for the UK Visas, Home Office and Foreign and Commonwealth Office.
FCO travel information (for UK visitors travelling to other countries)
www.ukvisas.gov.uk (To enter the UK as a non-UK passport holder)
www.homeoffice.gov.uk (For travel within the UK)
If you would like to find the contact details of UK embassies in other countries, please call or write us.
For travel visa and embassy advice for all nationalities and countries, the following website may be useful: Project Visa.
If you are planning a holiday visit or a short business trip to Australia, you must apply for either a visa or an Australian ETA (Electronic Travel Authority). An ETA will let you spend up to three months in Australia.
If you are a UK resident travelling to the USA you will require an ESTA. Click here for more information.
My passport will expire soon. Can I still travel?
Please ensure you have a passport valid at least for the duration of your trip. Some countries have an immigration requirement that your passport is valid for a minimum period after you enter that country, usually 6 months. We recommend that you ask the Passport Agency before you travel, to make sure. For further information about your UK passport and applications for renewal please visit the UK Passport website atwww.ukvisas.gov.uk, or the Home Office site. Regulations for travellers to the US

What are the new regulations for travellers to the USA?
If your flights require you to travel to or transit via the United States, please ensure you check with the US Embassy in advance of travel to ensure you comply with their new requirements. If you do not have the correct documents, your airline will not permit you to travel.

All British passport holders, including children, travelling to the USA under the VWP (Visa Waiver Programme) need their own machine-readable passports (MRP) and an ESTA.

This means that anyone without a MRP, including children who are currently on a parent's passport, will need a visa to travel to the USA.
A British Passport is machine-readable when the white strip at the foot of the personal data page (at the back of the passport) bears two lines of print. If there's no white strip, or the white strip is blank, then the passport is not machine-readable.
All British Passports currently issued in the UK, and the vast majority of those issued at British Missions overseas, are machine-readable. However, some older passports and some issued by British Missions overseas aren't. Before travelling to the US you should check your passport.
For further details on entry requirements for the USA, check the US Embassy website:
www.usembassy.org.uk or the Foreign & Commonwealth Office: www.fco.gov.uk
Which countries participate in the USA Visa Waiver Program? (Permitted entry into the USA without a visa)
The following countries participate in the USA Visa Waiver Program, meaning that passport holders from these nations need not apply for a visa to enter the USA:
United Kingdom
Andorra
Australia
Austria
Belgium
Brunei
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Japan
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
Netherlands
New Zealand
Norway
Portugal
San Marino
Singapore
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
All travellers entering the USA on the Visa Waiver Program must note the following conditions:
- You should be traveling on a valid, machine readable or e-passport with an electronic chip.
- Your journey is for business, pleasure or transit only
- You plan on staying in the United States for 90 days or less
- You are holding a return or onward ticket. If traveling on an electronic ticket, a copy of the itinerary must be carried for presentation to U.S. immigration at the port of entry
Please see the US Embassy (UK) website for more details regarding USA travel.
ESTA regulations for USA travel
New requirements for travellers going to the USA
The USA has implemented the Electronic System for Travel Authorization (ESTA) for all passengers to the USA who are travelling under the (VWP) Visa waiver Programhttp://travel.state.gov/visa/temp/without/without_1990.html(i.e. can enter America without a visa). This includes all passengers in transit who are using the VWP to change planes in the USA en route to another country. The cost of applying for an ESTA is $14 (about £9). US citizens travelling on a US passport do not need an ESTA.
All passengers to the USA will still be required to submit APIS information What do I need to do?
Travellers have to obtain online authorisation (known as an ESTA) 72 hours before arriving at the airport. This can be done online athttps://esta.cbp.dhs.gov, where filling in the form should take about 15-20 minutes. Authorisation is normally immediate, but can take up to 72 hours. All passengers must have their own ESTA approval - this includes accompanied and unaccompanied children, regardless of age.
Due to the above potential delay in authorisation, the US Department of Homeland Security insists that travellers submit ESTA registrations at least 72 hours before their US-bound flights are scheduled to depart. Note that travellers don't need to have firm travel plans to apply for authorisation.
What will happen?
Once this information has been successfully submitted, it will be run against appropriate law enforcement databases. If granted, ESTA authorisation will be valid for two years (or until the traveller's passport expires) as well as for multiple entries to the USA. For each new visit you must update your ESTA information about your flights and where you will be staying.
The USA Department of Homeland Security will then archive the information for 12 years - allowing it to be retrieved should any law enforcement investigation require it.
All passengers travelling under the VWP who do not have ESTA authorisation will not be permitted entry onto their carrier. We therefore highly recommend that travellers apply for their ESTA as soon as they've made arrangements for travel to the US.

An approved ESTA travel authorisation is:
Valid for up to two years, or until the traveller's passport expires, whichever comes first
Valid for multiple entries into the US
NOT a guarantee of admissibility into the United States
Other travellers:
If you need a visa to enter or transit through the USA, you don't need to apply for an ESTA.
More information
For more information we recommend visiting the US government's ESTA FAQ site.
I am an American citizen travelling to the USA. Do I need to provide Advanced Passenger Information?
No, the following are exempt from providing Advanced Passenger
Information:
1. Citizens of USA
2. Passengers holding a valid residence permit (Green Card),
3. Passengers with an onward flight outside USA within 8 hours
My transit time in the USA exceeds 8 hours; do I need to provide Advanced Passenger Information?
Yes, if the transit time exceeds 8 hours, Advanced Passenger Information regulations apply.
I've noticed that the prices on the website seem to vary from day to day. Why is this?
Our offers are only correct at the time of the search. This is because we calculate the package price based on the costs we receive from the airlines and hoteliers at the time of search to bring you the most competitive deal we can at that particular moment.
Why is the price Fare Alert quoted different from that now shown on your website?
Airlines cannot guarantee flight prices until you have completed the booking process. This means that fares can change as booking classes fill up with customers who have booked and paid. The prices shown on your Fare Alert are subject to change according to how many have been sold. The best way to get the fare you have received by Fare Alert is to book it as soon as you can.
How do I unsubscribe from Air Travel Bargain?
If you no longer want to receive our weekly newsletter, please send us an e mail from the address registered in our data bank with subject 'Remove' and you will be removed from our mail list...
What can I do if I'm older than the maximum age limit for your travel insurance policy?
You may be able to obtain an alternative travel insurance policy by contacting us.
Are taxes included in the rate I am paying for my hotel?
Yes, all known taxes are included in the prices you see on the Air Travel Bargain website, for both hotel and Flight + Hotel bookings. This does not include personal charges incurred during your stay, e.g. your mini-bar bill. Sometimes you may also need to pay local taxes, which can only be done when checking out of your hotel.
Can I pre-book a specific seat on a flight?
To book seats on your flight, please "contact us" and send your flight details, or call our contact centre. Please note, however, that we cannot guarantee seat allocation.
What happens if my flight times are changed by an airline?
When there is a minor change to the time of the flight, then we will email the new details to you and you can check-in with your e-ticket confirmation as normal.
In the event of a big change, we will contact you to advise and discuss all possible options that the airline has made available. In the event of a flight being cancelled, the airline will endeavour to rebook you on a suitable alternative flight or advise other options such as a refund.
As these changes will be communicated to you by email or telephone, it is vital that you notify us if you change any of your contact details.
How do I book Multi-stop or Round the World Flights?
If you want to visit more than one destination on your journey e.g. London > Paris > Rome > London, you can book using our Multi-stop facility. Simply click the Multi-stop flights link on the Homepage search form or the Multi-stop flights link on the Flight search page.Wait a few seconds for the page to refresh and enter your criteria.
For Round the World Flights call our RTW Expert team.
You can now search and book a multi-stop trip of up to six legs up to 360 days in advance.
We strongly recommend that you re-confirm your flights at least 72 hours prior to departure directly with the airline or contact our call centre
Can I book with Air Travel Bargain if I'm not a UK resident? Yes, bookings may be made by anyone as long as they have a valid credit/debit card and other form of payment available on request.
At Air Travel Bargain we accept all major international cards, with some exceptions.
There are other methods of 'Payment' please call or contact us to discuss.
Please be aware that all our flight prices are quoted in GBP (Great British Pounds - £ - Sterling). To check GBP against another currency please click your bank or on line rates for currency conversion. If you are using a payment card issued outside the UK, you will be charged in GBP and your card provider will then convert this amount to your local currency, which will be displayed on your payment card statement.
What happens if I miss my connecting flight?
These are general indications as to what may happen if you arrive too late at an intermediate airport to catch your onward flight to your final destination. (For example, if you are flying from London to Sao Paulo with Iberia via Madrid, your connecting flight is in Madrid. If the London-Madrid leg is delayed and you miss the connection to Sao Paulo then the following information will be of use to you.)
If the initial carrier is at fault then it should rebook you on the next available flight. If the next flight is only the following day then you should either be put up overnight (hotel accommodation if necessary, and meals), or re-booked to your destination on another airline departing sooner*. This is determined by the usual protocol of your specific airline. If you create your own connecting flight with two unaffiliated airlines, e.g., booking easy Jet to Madrid and then Iberia to Sao Paulo separately, then neither easy Jet nor Iberia would be obliged to rebook you on the Madrid-Sao Paulo leg if your easy Jet journey was delayed.
If something within your control causes you to miss your initial flight, therefore delaying you past the departure of your connecting flight, then the airline is under no obligation to re-book you, and you may have to buy a new ticket. Always make sure you leave enough time spare for flight transfers, particularly at notoriously busy airports such as Heathrow, Atlanta, JFK and Charles de Gaulle.
*What this means: If, for example, you are flying from Manchester to Dubai on KLM with a connecting flight in Amsterdam, and the KLM aeroplane in Manchester is not fit to travel. KLM might transfer your booking to an Emirates Dubai-bound flight if there is availability, and you would not have to pay anything extra.
What is GBP?
GBP is an abbreviation for Great British Pound (£ Sterling), the currency used in the United Kingdom. All prices displayed on airtravelbargain.co.uk are in GBP.
Are all departure airport taxes included in the cost of my ticket?
All prepaid taxes are included in your ticket. However, some airports may charge a local departure tax that can only be paid at the airport before you leave. There will usually be a booth near to the check in desks where you can pay in local currency. To find out if you'll need to pay a local departure tax on your way home, please check the relevant airport website before you travel.
What is the baggage allowance for my cruise?
On cruises sailing directly from and returning to the UK, you can take as much luggage as you wish - remember, though, you will have to be able to fit it in your cabin! However, for health and safety reasons, each bag must not weigh any more than 23 kgs. If you have booked a fly-cruise, you must comply with the airlines baggage rules.
Is my holiday protected if my chosen airline goes under?
- If you purchased your flights with a credit card and the transaction is over £100, then in most cases you will be reimbursed by your card provider. Please check with your bank or financial institution.
- Other flights bought on their own (i.e. not in a package or part of a Flight-Plus booking) are not ATOL protected. Please check with your travel insurance company to see whether this will be refunded. You should also check with your travel insurance provider about reimbursement for hotel or car hire bookings you've been unable to use due to airline failure.
Can I travel with pets?
This is entirely up to the airline you're booked with. Please "Contact us” to send the details of your booking and we can contact the airline on your behalf.
Can I request assistance at the airport?
If you want the airport to provide a wheelchair or a motorised buggy to transport you from check-in to the boarding gate, please let us know at the time of booking your travel arrangements, or at least one day before you are due to travel.
We will try our best to ensure that the airport provides this service for you.
Sports equipment and bicycles on flights. It is possible to take sporting equipment on flights, subject to certain procedures and information being given. For full information on taking such items, please contact the airline you're travelling with.
Below is a rough guide to some of the restrictions/procedures you may have to adhere to when travelling with sports equipment.
Bicycles
In preparation for travel, the bike pedals must be removed (or fixed inwards). The handlebars must be fixed sideways. The bike should be contained in a protective box or bag. You don't have to deflate the tyres before travel, but to eliminate a small risk of them bursting in transit you may wish to do so. Bicycles may be counted as one piece of baggage on some airlines, but Air Travel Bargain recommends that you check directly with your airline in case of charges.
Golf equipment
Defined as one bag containing not more than 14 clubs, one dozen balls and one pair of golf shoes is sometimes is included in your baggage allowance by some airlines, and then normal excess baggage charges apply.
Snow/ski equipment
Defined as one pair of skis and ski poles, one pair of bindings and boots again is included in your baggage allowance by some airlines, and then normal excess baggage charges apply. A snowboard can be classed as one piece of baggage for the piece system and within the passengers total weight allowance for the weight system with normal excess baggage rates applied if excess to the allowance.
Surfboards
Surfboards of maximum length 2,77m are classed as one piece of baggage under the piece system and can be carried as part of the free baggage allowance. If carried in addition to the free baggage allowance, normal excess baggage charges will apply.
Windsurfers
Defined as one windsurfing set comprising of a board less than 3m in length, sail and spare, mast, is charged as 1 piece of excess baggage under the piece system and charged at normal rates under the weight system.
Scuba Equipment
In addition to the normal checked baggage allowances, an additional 10kgs of scuba diving equipment may be carried free of charge by some airlines (although others will allow only the usual weight or piece restrictions and will charge per kilo for excess baggage). Baggage in excess of the 10Kgs will be charged at the airlines rate per kilo.
If you're still unsure, or wish to add equipment to your booking, please contact us by email and send us your query, or call our contact centre.
What if I have a medical condition?
If you have a medical condition, you should ensure that you take any medication required during the flight into the aircraft cabin with you. Airline cabin crew are unable to refrigerate medication for you, and if your drugs need to be kept cool, you are advised to carry them in a cool bag or vacuum flask. If in doubt it is advisable to consult your pharmacist.
Parents/guardians/travel companions are expected to administer treatment if required. If passengers have any doubts about their fitness to travel, they should contact their GP. In cases where fitness to travel is in doubt due to illness, hospitalisation, injury or surgery, an IATA medical form should be completed by you and your doctor. This form should also be completed in cases where special services such as oxygen, stretchers or other medical equipment are required.
If your hearing or sight is impaired, a meet and greet service can be provided for passengers. Transport can also be provided to and from the airport terminal building if necessary. Please advise us at the time of booking and we'll be happy to assist you. At most airports in the UK, staff are available who are able to sign and/or finger spell.
The World Health Organisation prohibits any airline from carrying a passenger suffering from an infectious disease whilst they are contagious. Infectivity periods vary from illness to illness and you should consult your GP for advice.
Flying is restricted for 24 hours after being fitted with a plaster cast if your flight is of 2 hours or less. If the flight is longer, flying is normally restricted for 48 hours. Please consult with your GP or the hospital consultant.
In normal circumstances the air in your middle ear and sinuses is able to enter and escape as it expands and contracts, without difficulty - causing the popping sensation you feel as the aircraft ascends or descends. If there is any blockage, such as may occur if you are suffering from sinusitis or an infection of the middle ear, (otitis media), severe pain or even perforation of the eardrum may result and you should not fly until it is resolved.
There is no reason why someone with insulin dependent diabetes cannot fly as a passenger. For long haul flying, (particularly if crossing time zones), it may be sensible to discuss how you manage your insulin regime with your healthcare professional. Please consult your GP before you book if you are unsure whether you will be fit to travel or if you are worried about traveling with a particular ailment.
What is Jet Lag?
Jet lag is a series of symptoms caused by the disturbance of your body clock after crossing more than 2 or 3 time zones. The main symptoms are sleeping disturbances and their consequences – tiredness and concentration problems.
What influences Jet lag?
Jet lag symptoms occur at varying intensities and depend on a series of factors:
Age Social factors - stress, worries and fear of flying have an influence on sleep and intensify the jet lag feeling. Flight direction - on eastbound flights the jet lag feeling tends to strike more severely; there is no jet lag on North-South/South-North flights.
Day flights are usually easier to deal with in both directions.
Check Your Terminal
How do I check which terminal I am flying from?
To check the latest information for your booking, go to the airlines web site and log in using your booking reference and your surname.
Your booking reference is a 6-digit code made up of letters and numbers (e.g. Y45FD8) and can be found on your confirmation email.
For any difficulty contact us.
Do I need to book travel insurance?
When you book travel arrangements with us, and if you're a British citizen, we advise that you take out the travel insurance we offer or another policy that offers the same or greater protection. You have the right to cancel the policy you purchase from us, and receive a full refund if you cancel our insurance within 14 days of making the booking, providing that you have not travelled or made a claim on the policy.
The cost of medical treatment, repatriation and other services overseas can be high. An insurance policy can't be transferred to another person under any circumstances. Please read your policy details carefully and take them with you on holiday. It's your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs. We don't check alternative insurance policies.
Are there conditions attached to booking insurance?
There are some conditions concerning age and health. See information below:
Age
We can only insure you if you are under the age of 65 on the day you travel. If you are over the age of 65 or require special insurance, you can still get travel insurance from a specialist travel insurance broker.
Health
You should call us to check you are covered by our insurance policies if you or any of the people who wish to buy insurance, or close family members not travelling with you are not in good health or are suffering from any pre-existing medical condition, being prescribed medication and are travelling against medical advice or without the intention of obtaining medical advice or treatment.
Whilst you can still purchase Air Travel Bargain travel insurance, you will not be covered for any condition relating to, or resulting from a 'pre-existing condition'. A 'pre-existing condition' refers to injury, sickness, disease, illness or other medical conditions that you knew about before you bought this insurance.
How do I receive my travel insurance documents?
You will receive your booking confirmation email (or validation slip), which contains your insurance details, your policy number, our 24-hour emergency assistance number, plus the terms and conditions of the policy.
This means that your documents are with you almost immediately after your purchase is completed. Although you do not need to carry proof of coverage with you on your travels, we do recommend that you print out a copy of the insurance terms and conditions and retain it for safekeeping.
What are the rules regarding travel by pregnant women?
Most airlines accept expectant mothers for travel provided they're in a fit condition and not over the 34th week of pregnancy on the return sector of the flight. Many airlines, however, will require a doctor's certificate. We recommend that you check with your airline though, as their policies may differ.
Can I take my own wheelchair on board?
Yes, you will need to inform us of this at the time of booking so that we can arrange assistance for you at the port and during your cruise.
What if I need to transfer between airports or terminals?
When you book your flights, the system automatically allocates enough time for you to travel between airports/terminals, but it is recommended that during peak times you allow more time to avoid delays. The passenger must meet any cost incurred in transferring from one airport/terminal to another and make their own transfer arrangements.
When you arrive at your transfer airport please don't hesitate to ask the staff for help either on your flight or when you arrive, they will be happy to help you find your transfer flight. If you would like any further information about transfers between airports/terminals, please "Contact us” and send the details of your flights.
What if I want a specific room type (e.g. non-smoking) or particular view (e.g. sea view)?
When making the hotel reservation, you will be shown a list of available rooms; these will usually include details like smoking and non-smoking rooms. Once you have chosen your room/s and inputted the number of people in each room, the following page will give you the opportunity to make special requests. Although we do our best to accommodate these requests they cannot be guaranteed.
Can I hold a flight?
Due to the live availability and pricing used by Air Travel Bargain it is not possible to hold a flight for any period of time.
What if I'm unsure that my booking has gone through?
If you have made a booking on the website and have had some difficulty seeing the confirmation screen, your session has timed out or your screen hangs/freezes, please don't make another booking.
Firstly, check your inbox to see whether a confirmation email has come through.
If it has not, then please contact us on phone or send us an email.
Is the hotel price per room or per person?
Hotel prices are always per room however they may change based on the number of people staying in the room. When making a hotel booking, you will be asked to enter the number of people (adults and children) staying in each hotel room. It is important that you enter this information correctly to ensure the rates quoted are correct.
Villas, parks and lodges are sometimes priced differently. Please check the details in these search results for clarification.
What should I do if I make a mistake on my booking?
As soon as you realise you've made a mistake, please "Contact us” or send us the details of your booking. Alternatively, within the United Kingdom, you can contact our call centre. It's important that you let us know as soon as possible so that we can advise you of the fare rules and the possible costs to change/cancel the booking.
I have received an error message when trying to search for a flight - what does this mean?
If you have searched for a flight and no results show, the most common solutions to the problem include:
- Refreshing the page and doing a new search
- Checking your airport of origin – e.g. If you searched for flights from Stansted then rather use the airport code LON which will take all London airports into account. Use the same for your destination airport – e.g. NYC for New York rather than one specific airport such as JFK.
- Please check that the maximum number of passengers has not been exceeded. Only 9 passengers (adults and/or children may be booked plus one infant (under 2 years old) per adult.
- Try using the flexible dates check box.
If your search is still not performing then you can contact our call centre and book your flight over the phone.
Health and safety information
Travel is all about experiencing a different way of life and enjoying the diversity of the places you visit. Air Travel Bargain want you to have an enjoyable holiday, but there are a number of things to consider when you're abroad, including the possibility of differing safety and hygiene standards than those we are used to in the UK.
At Air Travel Bargain we are continually working with our accommodation and transport providers to ensure the highest possible safety standards are maintained and we will do our best to make sure your holiday is safe and trouble free, but we do ask that you take that little bit of extra care while you're away. Customer health and safety information,
-->Flight safety
-->Safety at your hotel or resort…
-->Fire safety
-->Glass safety
-->Balconies
-->Poolside safety
-->Cots and highchairs
-->General holiday safety tips
-->Food Safety
-->Personal safety
-->Beach safety
-->Sun care
-->Road safety
-->Transport
-->Insurance

Travel is all about experiencing a different way of life and enjoying the diversity of the places you visit. Air Travel Bargain want you to have an enjoyable holiday, but there are a number of things to consider when you're abroad, including the possibility of differing safety and hygiene standards than those we are used to in the UK.
At Air Travel Bargain, we are continually working with our accommodation and transport providers to ensure the highest possible safety standards are maintained and we will do our best to make sure your holiday is safe and trouble free, but we do ask that you take that little bit of extra care while you're away. Please take a little time to read the following health and safety advice so you can rest assured…
Flight safety
-> Do not place flammable liquids, lighters, matches, gasses or aerosols in your suitcase
-> Always carry medication in your hand luggage
-> Keep your passport safe and have a photocopy with you just in case
-> Pay attention and follow any in-flight safety information
-> To help prevent Deep Vein Thrombosis (DVT), drink plenty of water, follow simple exercises to improve circulation and occasionally walk around the cabin
Safety at your hotel or resort
When you arrive, take a little time to familiarise yourself and identify any potential hazards and how you would deal with them. Fire safety
-> Ensure you know where your nearest fire exit is
-> Check the location of the nearest fire extinguisher
-> Study the fire instructions in your room
-> Identify how to raise the alarm if a fire occurs
-> Do not smoke in bed
-> If a fire occurs, leave immediately, do not stop to collect your personal belongings
-> Proceed to an assembly point well away from the building
Glass safety
-> Glass doors and windows may not be toughened glass
-> Take care in bright sunlight, it may not be obvious doors/windows are closed
-> Check to see if anti-collision stickers are in place at adult and child height
Balconies
-> Never lean over, sit or climb on the balcony
-> Children should never be left on the balcony unsupervised
-> Families with small children should request ground floor rooms whenever possible
-> Do not climb or stand on balcony furniture
-> Keep all balcony furniture away from the wall/railings Poolside safety
-> Familiarise yourself with the pool and its layout, deep and shallow ends
-> Make note of the depth markings and any hazards
-> Most pools overseas do not have lifeguards, so please take care
-> Shower before entering the pool
-> Do not swim if suffering from an upset stomach
-> Observe pool rules and information signs at all times
-> Do not swim at night, even if there is lighting
-> Do not swim immediately after a meal or when drinking alcohol
-> Pool surrounds can be slippery, so don't run around them
-> Observe 'No Diving' signs at all times
-> Never jump or dive from raised pool features
-> In the event of an emergency, ensure you know how to raise help
Cots and highchairs
-> Safety requirements may differ overseas
-> Ensure cots and highchairs are sturdy and safe for use
-> Please bring any child safety issues to our attention as a matter of priority
General Holiday safety tips
Food Safety Sampling the local cuisine is a highlight of any holiday, but it pays to be aware as the way food is prepared and cooked overseas may be very different from home.
-> Make sure your food has been thoroughly cooked
-> Hot food should be hot, cold food should be cold
-> Avoid any uncooked food, except fruit and vegetables (notably those you can peel or shell yourself)
-> Always drink bottled water and ensure the seal is intact when purchasing
-> Check to see if tap water is OK for brushing your teeth.
-> Where appropriate, avoid ice in drinks
-> Avoid purchasing food from street vendors, as we cannot vouch for the health and safety of the food and drinks they provide. Personal safety
-> Avoid walking in poorly lit areas
-> Be aware, stay away from situations where you do not feel comfortable
-> Avoid carrying too much money and/or valuables
-> Ensure your room is left secure when you go out
-> Place all valuables in a safety deposit box, where available (use of these is often a condition of your insurance policy)
-> Never leave windows or balcony doors open
-> Always lock your room when you go out
Beach safety
-> Check out the flag warning system
-> Be aware of any strong currents or tides
-> Be aware, many beaches are unguarded
-> Do not swim near or dive from rocks, piers, breakwaters etc. -> Never swim in areas zoned off for water sports
-> Never swim alone, at night or after drinking alcohol
-> If utilising any beach water sports ensure the organisers are insured and offer appropriate safety advice/equipment.
-> Find out what to do in an emergency
Sun care
-> Ensure you have adequate sun protection for your type of skin. High factor sunscreens should be utilised initially. Particular care should be taken with babies and young children.
-> Re-apply sunscreen frequently
-> Stay out of the sun during the hottest time of the day
-> Drink plenty of water to avoid dehydration
-> At the first sign of burning, cover up and get out of the sun
-> Take a sunhat, sunglasses and lip salve
-> Beware, you can still burn, dehydrate and get sunstroke in the shade or in the water.
Road safety
-> In the majority of countries, the traffic will travel on the opposite side of the road to the UK; therefore, ensure you look both ways before crossing the road.
-> In many countries, drivers will often not stop at pedestrian crossings
-> Never drink and drive
-> Do not hire mopeds or motorbikes. Many are inadequately insured and often come without helmets.
-> Paving is often uneven and loose with kerbs higher than in the UK. Please take more care when walking around resort areas Transport
-> Always wear a seat belt if one is provided
-> In minibuses, never place luggage in the aisles or foot wells
-> Ensure you know where your nearest emergency exit is.
-> Check the location of the fire extinguisher, first aid kit and break glass hammer.
-> Follow any safety instructions provided by your driver/guide Insurance
-> Ensure you have appropriate insurance for your holiday and that it covers any activity you intend to undertake.
-> If participating in any high risk activity, check the safety standards being operated by the supplier
-> Avoid purchasing activities or excursions from anyone not connected to Air Travel Bargain, they often lack public liability insurance and have unchecked safety standards.
-> Any accident or injury should be reported immediately to the supplier and an incident report obtained.
I might be arriving late at night or in the early hours of the morning. Will I be able to check-in to my hotel when I arrive?
-> The check-in time at most hotels is usually around midday or early afternoon. If you're going to arrive in the early hours of the morning and will want to check in immediately it's very important that you book a room for the previous night.
If you fail to do this you may have to wait until check-in time before you can get into your room.
My flight was delayed and I didn't stay in the hotel on my first night. Can I get my money back?
These and other issues are covered by your insurance. You can buy insurance from Air Travel Bargain at the same time as your flight.
Will breakfast be included in my room rate?
Whether breakfast is included depends on the hotel and the hotel room you've selected.
Breakfast information is usually shown under the Hotel policies heading if you view the Hotel details section of a particular hotel on the Hotel results page. Please also check the Room Terms and Conditions on the same page.
If breakfast is included, this information is also shown on the Hotel details page (once you've selected your hotel) under the Description heading. Must check the type of breakfast English Full / Continental / Regional or International.
What are my duty-free allowances when entering the UK?
New allowances:
When travelling from a non-EU country (including the Canary Islands, the Channel Islands and Gibraltar which are all regarded as non-EU countries) you can bring the following into the UK for your own use without paying UK tax or duty:
- 200 cigarettes; or 100 cigarillos; or 50 cigars; or 250g of tobacco
- 4 litres of still table wine
- 16 litres of beer
- 1 litre of spirits or strong liqueurs over 22 per cent volume; or 2 litres of fortified wine (such as port or sherry), sparkling wine or other alcoholic beverages of less than 22 per cent volume
- £300 worth of all other goods including perfume and souvenirs.
The other goods allowance has increased from £300 to £340. However, there are no further increases to any of the other allowances.
What if I exceed these allowances?
If you have any more than these allowances you must declare the goods in the red channel or use the red point phone. If you do not, you are breaking the law and may be prosecuted.
Conditions of duty-free allowance
Please note that there are conditions that apply to your allowances. These include:
- If you are under 17 you cannot have the tobacco and alcohol allowances.
- You are entitled to these allowances only if you travel with the goods and do not sell them.
- If you bring in something worth more than your other goods allowance, you must pay charges on the full value, not just the value above the allowance.
- You and anyone you are travelling with cannot pool your individual other goods allowances to bring in an item worth more than the limit. The person bringing the item in will have to pay charges on the full value of the item.
Goods from EU countries what about bringing goods in from EU countries?
If you also have tobacco or alcohol goods that you bought in an EU country, you will not have to pay any more duty or tax on these so long as:
- They are for your own use;
- You can show, if we ask you to, that you have paid duty and tax in an EU country, for example by producing the receipt
-They do not exceed any limits that may apply to imports of tobacco products from that EU country.
Do I need a yellow fever certificate for South Africa? -->If you are flying directly to South Africa
You will not be required to present a yellow fever certificate.
-->If you are flying to South Africa whilst transiting through an infected area
-->If you do not get off the plane in the infected area you will not be required to present a yellow fever certificate. If you disembark the plane in the infected area you will be required to present a certificate.
-->If you have been to the infected area and are transiting through South Africa
You will not be required to present a yellow fever certificate.
Please note that those holding an exception certificate due to medical reasons may be allowed entry to South Africa and will be required to report any fever or symptoms to the health authorities and be placed under surveillance. Babies less than 12 months are allowed to travel without a yellow fever certificate; provided a medical certificate can be submitted stating that it is undesirable to inoculate the baby.
Can I check whether someone is on board a plane or has arrived? Under the law governing personal registration, airlines are not permitted to release such information.

Contact us

UK Toll free Phone	08007999123
Overseas, Text should use Phone	+44 786 3689 304
Fax	+ 44 1462626353
E mail	atb.lon@gmail.com
Working Hours	Monday to Friday 9am to 6pm
	Saturday / Sunday or Bank Holidays 9am to 2pm
Emergency	Use text service.